This Privacy Policy was last updated on April 12, 2024. Recent updates include:
Information about how we work with Google, Meta and Microsoft products.
̳ takes the privacy of your personal information very seriously and is committed to safeguarding your privacy and your personal information. This Privacy Policy explains how we collect, use and share your personal information.
The ̳ group is made up of several different companies. This Privacy Policy is issued on behalf of ̳ group so that when we mention “̳”, “̳ group”, “we”, “us” or “our” in this Privacy Policy, we are referring to the relevant company in the ̳ group responsible for processing your personal data (being the “data controller”). The ̳ group comprises:
The Airports Publishing Network Ltd
MA Agriculture Ltd
MA Business Ltd
MA Dentistry Media Ltd
MA Education Ltd
MA Exhibitions Ltd
MA Financial Media Ltd
MA Healthcare Ltd
MA Music & Leisure Ltd
This Privacy Policy relates to our websites, apps and other services, including subscriptions and events, that refer to or link to this Privacy Policy (each, a “Service”). By using a Service, you are subject to the terms and conditions of this Policy. This Policy may be supplemented by different or additional privacy statements, terms or notices applicable to a specific product or Service. If those terms conflict with this Privacy Policy, the terms specific to the product or Service apply instead.
The ̳ group company that owns or administers the Service, as identified therein, is the data controller of your personal information provided to, or collected by or for, the Service.
This Privacy Policy will explain the following:
What personal information we collect
How we use your information
How we share your information
Your personal account
Administrator data
Your communication preferences
Accessing and updating your information
Data retention
Data security
Location of processing
Changes
Contacts
Information you provide to us
The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us, and may include:
Contact details, such as your name, email address, postal address and phone number;
Account login credentials, such as usernames and passwords, password hints and similar security information;
Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ORCID ID;
If applying for a role with us or accessing our job sites, your CV and job preferences;
Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;
Payment information, such as a credit or debit card number or bank account details;
Information that you communicate to us, such as questions or information you send to customer support;
Data that you provide to us as part of interacting with the Service, such as your favourites and search queries; and/or
Communications preferences, such as the frequency, type and format of the alerts you sign up to receive.
Please note that not all of the information we request is mandatory to provide you with the Service. You are not required to provide any optional information.
Event filming and photography: We may photograph, film, broadcast or record our events in which case we may process information such as your voice, likeness and image if you are identifiable from such photograph, film, broadcast or recording.
Financial information: We will keep a record of any financial transaction you make with us. Online payments made through our websites are processed securely by the following third party payment providers: SagePay, Stripe, WorldPay, and Paypal. Please refer to SagePay’s Privacy Policy at ; Stripe’s Privacy Policy at ; WorldPay’s Privacy Policy at ; and Paypal’s Privacy Policy at for details of how your payment card data is processed by them.
We do not directly collect or process your debit or credit card information, except in limited circumstances where you provide us with a written order form, or provide debit or credit card details over the phone, and we update SagePay with these details. In such circumstances, we do not retain a copy of your debit or credit card details once the relevant payment has been processed.
Data from your institution or organisation
We may receive information about you from the institution or organisation with which you are employed or affiliated. This could be in order to activate and manage your access to and use of the institution’s subscription to the Service; to register you for an event; or to register you to receive one of our publications. The data received may include:
Contact details, such as your name and institutional email address, postal address and phone number;
Other account registration information, such as job title; and/or
Institutional user ID.
Information collected through automated technologies
We may automatically collect certain information when you use our Services, either directly or through our third-party analytics providers (including Google Analytics (see ) and Microsoft Clarity (see ). This information may include Internet Protocol (IP) address, browser type and settings, device identifier details, internet service provider (ISP), referring and exit pages, the Site content you interacted with, operating system, clickstream data, location data, or other usage information. We (and third parties acting on our behalf) may collect this information through tracking technologies, including first and third-party cookies, web beacons (also known as tracking pixels or pixel tags), embedded scripts, location-identifying technologies, device recognition technologies, and session replay software. We may combine the information collected through these technologies with other information we collect about you. We use this information to enable website functionality, understand website interaction trends, gather demographic insights about our user base, personalize your experience on our Services, and otherwise administer and improve our sites and Services.
For more information about cookies, please refer to our Cookie Policy.
Data from other sources
We may obtain contact details and other information about you from third parties, such as: business partners and data processors in technical, payment and/or delivery services; advertising, marketing, digital and social media agencies; data brokers; analytics providers; academic institutions; journal owners, societies and similar organizations; search information providers; third parties who may recommend you as a potential author, reviewer, editor or contributor; and credit reference agencies.
If you choose to register and sign in by using a social media or other third-party account as an identity service (such as your Facebook or Google account), the authentication of your account is managed by that third party. ̳ will collect your name, email address and any other information that you agree to share with us at the time you give permission for your ̳ account to be linked to your third-party account.
We may also receive information about you from publicly accessible content, such as public databases or social media platforms. When we do collect publicly available data about you, we will abide by this Privacy Policy when we store and process it.
You should be aware that personal data (such as your name, social media handle, image, avatar, email address, or other identifier) that you voluntarily make publicly available by posting online to other users (e.g., on social media, forums, comments, or in chat rooms) could be collected and disclosed by others. ̳ cannot prevent or monitor the collection or disclosure of publicly available personal data you post online.
In accordance with United Kingdom data protection legislation, we will only process your personal data where we have a lawful basis for doing so. These bases are:
where it is necessary for the performance of a contract we have with you;
where it is necessary for us to comply with a legal obligation that we are subject to;
where applicable, where you have provided your consent; or
where it is in our (or a third party’s) legitimate interests, as described in the sections below, and where such interests are not overridden by your interests or fundamental rights and freedoms.
We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:
Provide, activate and manage your access to and use of the Service (necessary for a contract and legitimate interests, of us and our customers, to ensure a good quality of service and security);
Process and fulfil a request, order, download, subscription or other transaction (necessary for a contract);
Register you for events and administer those events, including informing the venues where our events are hosted of any dietary or access requirements you may have told us about (necessary for a contract and necessary to comply with our legal obligations);
Send you personalised communications which you have requested or may be of interest to you, where it is in our (or a third party’s) legitimate interests. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services.
Verify your identity and details of your payment method or credit card amount (where payments are required) (necessary to comply with our legal obligations);
Offer you customized content and other personalization to make the Service more efficient for you and more relevant to your interests and geography (legitimate interests, of us, to show you the most relevant content);
Enhance and improve the Service, such as add new content and features (legitimate interests, of us, to enhance our service to you);
Notify you about changes, updates and other announcements related to the Service (necessary for a contract and legitimate interests, of us, to ensure our customers are up to date with necessary information);
Deliver targeted advertisements, promotional messages, and other information related to the Service, other services of ours and third parties, and to your interests (legitimate interests, of us and our partners, so that we can show you the most appropriate adverts);
Provide technical, product and other support and help to keep the Service working, safe and secure (necessary for a contract);
Meet legal, regulatory and compliance requirements (necessary to comply with our legal obligations);
Aggregate information about you with other users (legitimate interests, of us, to better understand what services our users will be interested in);
Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and license fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance (legitimate interests, of us, so we can better understand those that use our products and services and improve our products, services, events and marketing practices), or in other ways pursuant to a customer agreement (necessary for a contract).
We may also use your personal information to:
Respond to your requests, enquiries, comments or concerns (necessary for a contract);
Invite you to submit or review manuscripts or otherwise participate in our publishing programmes (legitimate interests, of us, so we can maintain and improve our journals and magazines);
Issue payments and statements, such as for royalties and editorial fees (necessary for a contract);
Conduct and administer user testing and surveys (legitimate interests, of us, in helping us improve our services);
Conduct and administer competitions and similar promotions (legitimate interests, of us, in offering an engaging product to our customer) and to deliver prizes (necessary for a contract).